Whether “on-prem” or in the cloud: baliosoft supports Migros with Microsoft-based process optimisation
The partnership began in 2011 with classic Microsoft services: SharePoint support, migrations and the implementation of Nintex-based individual solutions. For the development of koMpass, Migros Lucerne’s first intranet solution, as well as the front-end, the koMpass mobile app, baliosoft used bs one: portal and bs one: companion for fast and efficient implementation. In addition, various customised solutions, e.g. in the areas of quality management and staff development, were implemented for Migros Lucerne with the help of baliosoft technology. In 2022, a group-wide information and communication platform based on Microsoft 365 and Teams was introduced across the Federation of Migros Cooperatives, which also uses baliosoft product components.
In addition to supermarkets, the Migros Lucerne Cooperative also includes business areas such as logistics, production, construction, real estate and gastronomy. In order to keep all employees comprehensively informed and to ensure smooth cooperation in cross-location teams, Migros Lucerne opted for a Microsoft-based intranet and collaboration solution at an early stage.
As we had no expertise, we were dependent on a competent partner who could deliver reliably and at a fair price. At baliosoft, decisions are made quickly and easily. Thanks to good personal relationships, you feel like a customer, not a number. The long-standing collaboration has paid off for us, now the federation of cooperatives benefits from this expertise.
Migros Lucerne Cooperative
The Migros Lucerne Cooperative was founded in 1941 and operates in the cantons of Lucerne, Zug, Ob-/Nidwalden, Uri and Schwyz. As the leading retailer and largest private employer in Central Switzerland, it currently employs over 5,000 people and has its headquarters in Dierikon (LU).
Whether products or services: requirements are implemented efficiently
Employee communication with koMpass and bs one
As baliosoft had been responsible for SharePoint migrations for years and was known for its competence, the company was commissioned to implement the intranet platform koMpass on its own servers. koMpass was created with the help of bs one: portal, which could be adapted to the specifications with little effort. Within koMpass, bs one: workplace functions were made available, which made it simpler for teams to collaborate. From 2018 to 2022, the “koMpass app” also provided all employees with important news. Messages that shape the corporate culture and encourage participation were also distributed, such as service anniversaries, the CEO’s Christmas message or internal raffles. Whether at the checkout, on the construction site, in the truck or in the office: everyone was supplied with relevant information at the same time. Even alumni were not excluded from the flow of information.
Before the introduction of the koMpass app, it was difficult for us in corporate communications to reach all employees in a timely manner. A lot has changed internally with the app. Many people were particularly enthusiastic after the last release, which features a very modern interface. It’s a really important tool for our flow of information.
This is how Lisa Savenberg describes the benefits of the app, which was created with the help of bs one: companion. Microsoft and Nintex-based workflow solutions were developed to optimise work processes in the areas of quality management and staff development. Some were also taken over by other cooperatives.
Mature functionality — on-premises and in the cloud
In 2022, the Federation of Migros Cooperatives made the strategic decision to implement an intranet, collaboration and employee app in an MS365 environment in combination with MS Teams. baliosoft also supported Migros Lucerne in the migration of koMpass to the new central, cloud-based intranet solution, which has been live since 2 November 2022.
However, Migros Lucerne does not have to forego all the familiar bs one functions. Components of the baliosoft products such as the search function, tagging or breadcrumbs are also used in the global intranet of the Federation of Migros Cooperatives. “We were able to keep our existing logic and working methods, those responsible for the sites did not have to be retrained from scratch. Now we have a good mix: a lot of standard features of the national system, which saves us support, and at the same time the special features that we integrated together with baliosoft. And all of this was not only implemented with a reasonable cost/benefit ratio, but also on schedule. baliosoft supported us very well”, Lisa Savenberg summarises her experiences.