baliosoft impresses with ‘out-of-the-box’ problem solutions
Scherr IT relies on bs one for customers and internally to optimise processes with IT support
Why baliosoft? Why the bs one product family?
Right from the start, the first project ran in the “premium class”: a highly specialized mechanical engineering company with complex processes and structures, featuring substantial optimization potential and requirements that grew as the customer became increasingly familiar with bs one’s capabilities. The exchange of information with customers in projects will become significantly smoother in the future. And that’s not all.
Scherr Information Technologies GmbH, Willstätt, DE
Scherr Information Technologies GmbH, as a system house, is responsible for implementing hardware and software solutions, service delivery, consulting, system maintenance, and managed services for its customers. More than 60 companies with over 4,000 workplaces trust in the committed team.
baliosoft is very flexible and adapts well to both the customer’s needs and our needs as a partner.
The technology is open, so that connecting third-party systems — if interfaces are available there — is possible without any problems. If an interface is missing, it is added without complications.
Working with baliosoft is simply enjoyable. You can rely on the fact that what has been agreed upon will be implemented. And if there are problems, which are almost normal in projects, you will be informed in time so that you can take countermeasures. A really pleasant partnership.
The higher customer loyalty through the introduction of bs one is a huge advantage for us. Once the customer decides to implement the solution, there is always a need for expansion. Appetite comes with eating — and with the countless functionalities that the toolkit offers, there is always potential. This ensures long-term customer loyalty — and thus revenue.
The baliosoft consultants don’t stick to the fine print. And much more importantly: they don’t simply implement what the customer wants, but rather critically question why a requirement exists and whether it really makes sense. If from a consulting perspective it’s not the case, they present alternative solution proposals and usually also demonstrate immediately in the live system how it can be done better. This is consulting in the best sense of the word.
Wir rollen die bs one Produktfamilie jetzt auch bei uns im Unternehmen aus, arbeiten uns jetzt selbst sukzessive ein, so dass wir zukünftig als Implementierungspartner immer weniger auf die Mitarbeiter von baliosoft angewiesen sind. Aber bis dahin, wissen wir die Unterstützung sehr zu schätzen, der funktionale Leistungsumfang von baliosoft ist ja sehr groß.